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Privacy Policy

We at Maketo are committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use that information, and the circumstances under which we disclose it. By using our Website and Services, you consent to the terms of this Privacy Policy.

Information Collection

We may collect information from you directly when you visit our Website or use our Services. This may include technical data, such as your IP address, browser type and version, time zone setting, and operating system and platform. We may also collect usage data, such as the pages you visit, the links you click on, and other actions you take while using our Website and Services.

We may collect information from your exchange:

  • Crypto exchange API information: when you connect your exchange account with our platform
  • Order history and portfolio of cryptocurrency: when you use our platform to trade cryptocurrency

 

In addition, we may receive information from social media networks if you log in to our Services using your social media account. This may include your name, profile image, and email address. We may use this information to create your account and communicate with you about our products and services.

We may also collect personal data through automated technologies, such as cookies and server logs. These technologies help us to enhance your user experience and provide customization and useful features to our Website and Services.

 

How We Collect Personal Data

We may collect personal data from you through the following means:

  • Forms: when you provide information to us through forms on our website
  • Cookies: when you use our website, we may use cookies to collect information about your usage
  • Google Analytics: we may use Google Analytics to collect information about your usage of our website

 

Use of Information

We use the information we collect to provide, maintain, and improve our Website and Services. We may also use your information to communicate with you about our products and services, respond to your inquiries, and process your transactions.

We may use your personal data to:

  • Authenticate your account and enable you to use our platform
  • Provide customer support
  • Improve our services
  • Comply with legal obligations

 

Disclosure of Information

We may disclose your information to third-party service providers that assist us in providing our Website and Services. We may also disclose your information if required by law, to protect against fraud, or to enforce our terms of service or other agreements.

 

Retention of Information

We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected. We may retain your data beyond the end of your relationship with us for legitimate business interests, to comply with legal obligations, or to resolve disputes.

 

Right to Erasure

You have the right to request the erasure of your personal data held by us. To exercise this right, please contact us by email at [email protected] or go to our Help page. We will process your request in accordance with applicable data protection laws and within a reasonable timeframe.

 

Third-Party Links

Our Website and Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before using them.

 

Handling Data Breaches or Security Incidents

In the event of a data breach or security incident, we will take all necessary measures to investigate and address the issue. We will notify you of any such incidents in accordance with applicable data protection regulations.

 

Age Limitations

We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete that information.

 

Changes to this Privacy Policy:

We may make updates to this Privacy Policy at any time without prior notice, and the updated version will be posted on our Website. If the changes materially affect your privacy rights, we will provide additional notice, such as through email or via the Services. If you disagree with the changes, you should discontinue using our Services, the Website, or any other aspect of our business. Your continued use of the Website or our Services constitutes your acceptance of all such changes. We recommend that you review this Privacy Policy periodically to stay informed of any updates or modifications.

 

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we collect and use your information, please contact us at help page.

 

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